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​FAQ

Q. Can you help with housework?

A. Our main focus is caring for your child, so housework is generally not included.
However, simple tasks such as heating food in the microwave are absolutely fine.

Q. We have a pet at home. Is that okay?

A. Yes, that is absolutely fine 😊
For safety and comfort, we kindly ask that pets stay in a separate room or in a cage during the babysitting time.

Q. How much is the transportation fee?

A. Transportation fees depend on the babysitter’s location.
We always try our best to arrange a babysitter who lives as close as possible to your home to keep the cost reasonable.

Q. Can you provide babysitting if my child has a fever?

A. We’re very sorry, but for health and safety reasons, we are unable to provide care if your child or any family member has a fever or an infectious illness.
Thank you very much for your understanding.

Q. Can you give medication to my child?

A. Yes, we can.
We simply ask you to inform us in advance and complete a medication consent form. We will follow your written instructions carefully.

Q. Can we use a baby monitor during nap time?

A. For safety reasons, our babysitters regularly check your child’s breathing during nap time.
Because of this, baby monitors are not used during our care.

Q. What types of coupons can be used?

A. We currently accept coupons from WELBOX, リロクラブ, and ベネフィット・ワン.

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